White Wolf is committed to protecting and respecting your privacy. This privacy policy outlines how we collect, use, and protect your personal information when you visit or interact with our website.

By using our services, you agree to the practices described in this policy.

Information We Collect

When you visit our website or place an order, we may collect the following types of personal information:

  • Personal Identification Information:
    • Name, email address, phone number, billing, and shipping addresses.
  • Account Information:
    • Username, password, and any information you provide when creating an account.
  • Order Information:
    • Products ordered, purchase history, payment details (through third-party payment gateways), and delivery information.
  • Payment Details:
    • We use secure payment gateways (e.g., bKash, Rocket, credit cards) and do not store your payment information.
  • Technical Data:
    • IP address, browser type, device information, and browsing behavior, collected through cookies and tracking technologies.
  • Cookies:
    • Information collected to remember your preferences, provide customized experiences, and analyze website traffic.

How We Use Your Information

We use the personal data collected for the following purposes:

  • To Process Orders:
    • Fulfill and deliver your orders, process payments, and send order confirmations.
  • To Provide Customer Service:
    • Respond to inquiries, process returns, handle complaints, and provide support.
  • Marketing and Promotions:
    • Send newsletters, promotional emails, and offers (if you have opted to receive these). You can opt out at any time.
  • Improving Website Experience:
    • Analyze how customers use our website to improve its design, functionality, and user experience.
  • Security:
    • Protect our website and users from fraud, unauthorized access, and other risks.

How We Share Your Information

We only share your personal information under the following circumstances:

  • With Service Providers:
    • We may share data with third-party service providers for shipping, payment processing, and marketing. These providers are required to keep your data secure and use it only for the services they perform for us.
  • Legal Compliance:
    • We may disclose personal information if required by law, to comply with legal processes, or protect our rights.

Data Security

We take data security seriously and implement industry-standard security measures to protect your information:

  • Encryption:
    • We use Secure Socket Layer (SSL) encryption to safeguard personal information during transmission.
  • Access Control:
    • Only authorized employees and third-party providers can access personal information.
  • Payment Security:
    • All payment transactions are handled through secure payment gateways, and we do not store your financial data on our servers.

Your Rights

You have the following rights concerning your personal data:

  • Access:
    • Request a copy of the personal information we hold about you.
  • Correction:
    • Correct or update any incorrect or incomplete information.
  • Deletion:
    • Request that we delete your personal data, subject to certain conditions (e.g., order records that must be kept for legal reasons).
  • Opt-out:
    • Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at [Insert Contact Information].

Cookies and Tracking Technologies

We use cookies and other tracking technologies to:

  • Improve website performance.
  • Store your preferences (e.g., language, region).
  • Analyze website traffic and visitor behavior.

You can manage your cookie preferences through your browser settings, although disabling cookies may affect your browsing experience.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for use by children under 18. We do not knowingly collect personal data from minors. If we learn that we have collected information from a minor, we will delete it immediately.

9. Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Changes will be posted on this page with the updated date. You are encouraged to review this policy periodically.

10. Contact Information

If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us:

  • Email:contact@whitewolf.clothing
  • Phone: 01770149908
  • Address: Bashundhara R/A